{"id":6719,"date":"2022-11-29T13:29:37","date_gmt":"2022-11-29T06:29:37","guid":{"rendered":"https:\/\/www.indowhiz.com\/articles\/?p=6719"},"modified":"2023-03-04T13:36:37","modified_gmt":"2023-03-04T06:36:37","slug":"windows-shared-printer-error","status":"publish","type":"post","link":"https:\/\/www.indowhiz.com\/articles\/en\/windows-shared-printer-error\/","title":{"rendered":"Windows: Solving 0x0000011b Error When Connecting to Shared Printer"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">An issue may occur while connecting your Windows to a shared printer. For example, when you find an error as follows:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code class=\"\">Windows cannot connect to the printer.\nOperation failed with error 0x0000011b<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">To address this issue, we have the following methods you can try.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Uninstall security update (KB5005565)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have installed a windows security update (KB5005565), this update may cause this issue <span id=\"0b8b6016-49f3-4a49-ae5b-62de475bbede\" data-items=\"[&quot;3573476541&quot;]\" class=\"abt-citation\" contenteditable=\"false\">\u200b[1]\u200b<\/span>. You can try to uninstall this update in several steps, as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>go to <code>Windows Settings<\/code>,<\/li>\n\n\n\n<li>then go to <code>Apps<\/code> &gt; <code>Apps &amp; features<\/code>,<\/li>\n\n\n\n<li>under <code>Related settings<\/code>, click <code>Programs and Features<\/code>,<\/li>\n\n\n\n<li>then, in the left navigation, click on <code>View installed updates<\/code>,<\/li>\n\n\n\n<li>find <code>Security Update for Microsoft Windows (KB5005565)<\/code>, right-click and uninstall it.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1139\" height=\"511\" src=\"https:\/\/www.indowhiz.com\/articles\/wp-content\/uploads\/2022\/11\/WIndows-Program-Features-settings.jpg\" alt=\"Navigating to Program and Features settings in Windows 10.\" class=\"wp-image-6727\"\/><figcaption class=\"wp-element-caption\">Fig 1. Navigating to Program and Features settings in Windows 10.<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">If this method does not solve the issue, you can try the following method.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Modify Registry Editor<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Another way to fix this problem is by disabling the <code>CVE-2021-1678<\/code> mitigation <span id=\"c69cfed8-aa2c-4fd5-bf91-4f96326c9edb\" data-items=\"[&quot;1651383886&quot;]\" class=\"abt-citation\" contenteditable=\"false\">\u200b[2]\u200b<\/span>. You can do it only by using <code>Regedit<\/code>, as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>on the server computer (where the printer is shared), open <code>Registry Editor<\/code> as administrator.<br>It can be done by clicking the <code>Windows start menu<\/code>, typing <code>regedit<\/code>, and then clicking on <code>Run as administrator<\/code>,<\/li>\n\n\n\n<li>navigate to <code>Computer\\HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Print<\/code>,<\/li>\n\n\n\n<li>find the entry named <code>RpcAuthnLevelPrivacyEnabled<\/code> and set the value to <code>0<\/code> (zero), or if you couldn&#8217;t find it:\n<ul class=\"wp-block-list\">\n<li>add a new entry by right-clicking the <code>Print<\/code> folder, as in Fig 2, <\/li>\n\n\n\n<li>then click on <code>New<\/code> &gt; <code>DWORD (32-bit) Value<\/code>,<\/li>\n\n\n\n<li>name the variable to <code>RpcAuthnLevelPrivacyEnabled<\/code>, and set the value to <code>0<\/code> (zero), as in Fig 3.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"704\" height=\"519\" src=\"https:\/\/www.indowhiz.com\/articles\/wp-content\/uploads\/2022\/11\/Regedit-new-entry-Print-Control.jpg\" alt=\"Creating a new Print setting on Windows Registry Editor.\" class=\"wp-image-6728\"\/><figcaption class=\"wp-element-caption\">Fig 2. Creating a new Print setting on Windows Registry Editor.<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"704\" height=\"520\" src=\"https:\/\/www.indowhiz.com\/articles\/wp-content\/uploads\/2022\/11\/Regedit-Print-Control-RpcAuthnLevelPrivacyEnabled.jpg\" alt=\"RpcAuthnLevelPrivacyEnabled in Registry Editor\" class=\"wp-image-6729\"\/><figcaption class=\"wp-element-caption\">Fig 3. <code>RpcAuthnLevelPrivacyEnabled<\/code> setting in Registry Editor.<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Although the exploitability of <code>CVE-2021-1678<\/code> is very low, this new entry makes the computer vulnerable to a Print Spooler Spoofing attack <span id=\"52ae2f80-1f3f-4942-8153-00b93425a16c\" data-items=\"[&quot;1651383886&quot;]\" class=\"abt-citation\" contenteditable=\"false\">\u200b[2]\u200b<\/span>. Nevertheless, we hope you can connect to the shared printer by this method. However, if this modification does not solve the issue, set the value of <code>RpcAuthnLevelPrivacyEnabled<\/code> to <code>1<\/code>, in order to protect the computer from its vulnerability.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">References<\/h2>\n\n\n\n<section aria-label=\"Bibliography\" class=\"wp-block-abt-bibliography abt-bibliography\" role=\"region\"><ol class=\"abt-bibliography__body\" data-maxoffset=\"3\" data-linespacing=\"1\" data-second-field-align=\"flush\"><li id=\"3573476541\">  <div class=\"csl-entry\">\n    <div class=\"csl-left-margin\">[1]<\/div><div class=\"csl-right-inline\">Microsoft , \u201cSeptember 14, 2021\u2014KB5005565 (OS Builds 19041.1237, 19042.1237, and 19043.1237),\u201d <i>Microsoft: Support<\/i>, Sep. 14, 2021. <a rel=\"noreferrer noopener\" target=\"_blank\" href=\"https:\/\/support.microsoft.com\/en-us\/topic\/september-14-2021-kb5005565-os-builds-19041-1237-19042-1237-and-19043-1237-292cf8ed-f97b-4cd8-9883-32b71e3e6b44\">https:\/\/support.microsoft.com\/en-us\/topic\/september-14-2021-kb5005565-os-builds-19041-1237-19042-1237-and-19043-1237-292cf8ed-f97b-4cd8-9883-32b71e3e6b44<\/a> (accessed Nov. 29, 2022).<\/div>\n  <\/div>\n<\/li><li id=\"1651383886\">  <div class=\"csl-entry\">\n    <div class=\"csl-left-margin\">[2]<\/div><div class=\"csl-right-inline\">MSRC, \u201cWindows Print Spooler Spoofing Vulnerability (CVE-2021-1678),\u201d <i>Microsoft Security Response&nbsp;Center<\/i>, Sep. 14, 2021. <a rel=\"noreferrer noopener\" target=\"_blank\" href=\"https:\/\/msrc.microsoft.com\/update-guide\/vulnerability\/CVE-2021-1678\">https:\/\/msrc.microsoft.com\/update-guide\/vulnerability\/CVE-2021-1678<\/a> (accessed Nov. 29, 2022).<\/div>\n  <\/div>\n<\/li><\/ol><\/section>\n","protected":false},"excerpt":{"rendered":"<p>An issue may occur while connecting your Windows to a shared printer. For example, when you find an error as follows: To address this issue, we have the following methods you can try. 1. Uninstall security update (KB5005565) If you have installed a windows security update (KB5005565), this update may cause this issue \u200b[1]\u200b. You [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7435,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[510],"tags":[1256,1260,1264,1262,1258,1190],"class_list":["post-6719","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-software","tag-0x0000011b","tag-kb5005565","tag-regedit","tag-registry-editor","tag-shared-printer","tag-windows"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Windows: Solving 0x0000011b Error When Connecting to Shared Printer &#8211; Indowhiz<\/title>\n<meta name=\"description\" content=\"An issue may occur while connecting your Windows to a shared printer. 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