{"id":6719,"date":"2022-11-29T13:29:37","date_gmt":"2022-11-29T06:29:37","guid":{"rendered":"https:\/\/www.indowhiz.com\/articles\/?p=6719"},"modified":"2023-03-04T13:36:37","modified_gmt":"2023-03-04T06:36:37","slug":"windows-shared-printer-error","status":"publish","type":"post","link":"https:\/\/www.indowhiz.com\/articles\/en\/windows-shared-printer-error\/","title":{"rendered":"Windows: Solving 0x0000011b Error When Connecting to Shared Printer"},"content":{"rendered":"\n
An issue may occur while connecting your Windows to a shared printer. For example, when you find an error as follows:<\/p>\n\n\n\n
Windows cannot connect to the printer.\nOperation failed with error 0x0000011b<\/code><\/pre>\n\n\n\n
To address this issue, we have the following methods you can try.<\/p>\n\n\n\n
If you have installed a windows security update (KB5005565), this update may cause this issue \u200b[1]\u200b<\/span>. You can try to uninstall this update in several steps, as follows:<\/p>\n\n\n\n
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go to Windows Settings<\/code>,<\/li>\n\n\n\n
then go to Apps<\/code> > Apps & features<\/code>,<\/li>\n\n\n\n
under Related settings<\/code>, click Programs and Features<\/code>,<\/li>\n\n\n\n
then, in the left navigation, click on View installed updates<\/code>,<\/li>\n\n\n\n
find Security Update for Microsoft Windows (KB5005565)<\/code>, right-click and uninstall it.<\/li>\n<\/ul>\n\n\n\nFig 1. Navigating to Program and Features settings in Windows 10.<\/figcaption><\/figure>\n\n\n\n
If this method does not solve the issue, you can try the following method.<\/p>\n\n\n\n
2. Modify Registry Editor<\/h2>\n\n\n\n
Another way to fix this problem is by disabling the CVE-2021-1678<\/code> mitigation \u200b[2]\u200b<\/span>. You can do it only by using Regedit<\/code>, as follows:<\/p>\n\n\n\n
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on the server computer (where the printer is shared), open Registry Editor<\/code> as administrator. It can be done by clicking the Windows start menu<\/code>, typing regedit<\/code>, and then clicking on Run as administrator<\/code>,<\/li>\n\n\n\n
navigate to Computer\\HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Print<\/code>,<\/li>\n\n\n\n
find the entry named RpcAuthnLevelPrivacyEnabled<\/code> and set the value to 0<\/code> (zero), or if you couldn’t find it:\n
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add a new entry by right-clicking the Print<\/code> folder, as in Fig 2, <\/li>\n\n\n\n
then click on New<\/code> > DWORD (32-bit) Value<\/code>,<\/li>\n\n\n\n
name the variable to RpcAuthnLevelPrivacyEnabled<\/code>, and set the value to 0<\/code> (zero), as in Fig 3.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\nFig 2. Creating a new Print setting on Windows Registry Editor.<\/figcaption><\/figure>\n\n\n\nFig 3. RpcAuthnLevelPrivacyEnabled<\/code> setting in Registry Editor.<\/figcaption><\/figure>\n\n\n\n
Although the exploitability of CVE-2021-1678<\/code> is very low, this new entry makes the computer vulnerable to a Print Spooler Spoofing attack \u200b[2]\u200b<\/span>. Nevertheless, we hope you can connect to the shared printer by this method. However, if this modification does not solve the issue, set the value of RpcAuthnLevelPrivacyEnabled<\/code> to 1<\/code>, in order to protect the computer from its vulnerability.<\/p>\n\n\n\n
![\"Navigating](\"https:\/\/www.indowhiz.com\/articles\/wp-content\/uploads\/2022\/11\/WIndows-Program-Features-settings.jpg\")
![\"Creating](\"https:\/\/www.indowhiz.com\/articles\/wp-content\/uploads\/2022\/11\/Regedit-new-entry-Print-Control.jpg\")
![\"RpcAuthnLevelPrivacyEnabled](\"https:\/\/www.indowhiz.com\/articles\/wp-content\/uploads\/2022\/11\/Regedit-Print-Control-RpcAuthnLevelPrivacyEnabled.jpg\")